Recently, Nivano Physicians launched our Member Portal available via mobile app or web page. With in the portal, members can easily view their medical coverage information including authorization statuses and care alerts. They can also search for contracted providers as well as Urgent Care locations at the click of a button.
You can view authorization statuses and approval letters, customized care alerts, find providers in network, communicate with our Customer Service team, and more! The Member Portal has it all. The app is available free on both the Play Store and iTunes.
Members can reach us toll free at 844.889.2273 with questions regarding the new member portal.
Our Provider Relations team will be going around to all our contracted providers offices and displaying posters with information. Patients will be able to take home login instructions without disrupting the daily workflow.