Get health plan resources for your healthcare needs 24/7.
Our health insurance plan includes nurse consultation lines, transportation, and emergency care coverage.
Need medical advice or help getting to appointments? These member benefits give you the care and support you need through our Sacramento healthcare network.
Why Choose Us?
At Nivano Physicians, we make healthcare easy to access anytime you need it.
We offer 24/7 nurse advice lines, emergency and non-emergency transportation services, and direct support to help you use your health plan.
Not sure about symptoms? Need help getting to a doctor’s visit? Want to understand your benefits? Our team is here to help.
We work with Medicare, Medicaid, and health insurance marketplace plans to remove barriers, support your wellness, and connect you with care in Sacramento and nearby areas.
Board-certified physicians committed to exceptional patient care.
Advanced medical technology for accurate diagnosis and treatment.
Efficient scheduling with competitive pricing and quality care.
High patient satisfaction through personalized, responsive service.
Emergency Transportation Coverage – Immediate Medical Transport When You Need It
Your health insurance plan includes full coverage for medically necessary emergency transportation services, including both ground and air ambulance when required for serious medical situations.
Non-Emergency Medical Transportation (NEMT) – Getting You to Essential Medical Appointments
You are entitled to use Non-Emergency Medical Transportation (NEMT) when you physically or medically are not able to get to your medical appointment by car, bus, train, or taxi, and the plan pays for your medical or physical condition
NEMT must be used when it is:
Contact your health insurance plan provider to arrange NEMT services and ensure proper authorization for this important healthcare benefit.
How Can We Help
Our health plan resources remove barriers to healthcare access. Need medical help through our 24/7 nurse lines? Need transportation to get to appointments? These services help you get care when you need it.
Our Sacramento healthcare network offers PPO and HMO options with provider networks, deductible management support, and premium assistance programs.
Contact our member services team for help using these healthcare benefits.
Your Trusted Healthcare Partner in Sacramento
Nivano Physicians provides health plan resources. These services include healthcare consultation, emergency transportation coverage, and scheduled transportation assistance in Sacramento County and nearby areas.
We make sure financial, physical, and logistical barriers don’t stop you from getting medical care.
We support Medicare, Medicaid, and health insurance marketplace plans so people can get healthcare.
Experience the Nivano Physicians difference, where healthcare administration meets genuine patient advocacy and your well-being always comes first.
Take the first step toward better health today by learning about your Medicare coverage options and how Nivano Physicians can help you get the care you deserve.
Understanding Your Health Plan Coverage Options – Making the Most of Your Benefits
Your health insurance plan may include HMO, PPO, or high-deductible health plan options. Understanding these plan types helps you use your healthcare benefits and get care.
Have Medicare, Medicaid, or marketplace insurance through the Affordable Care Act (ACA)? These resources help with your healthcare needs.
Our team can help you understand deductibles, premiums, and network requirements.
GOT QUESTIONS?
Call the nurse line for non-emergency health questions, symptom guidance, or advice on if you need care right away. The nurses can help decide if you should visit urgent care, wait for your doctor’s office to open, or get emergency care. Always call 911 for real emergencies like chest pain, trouble breathing, or serious injuries.
Most health plans need 3-5 business days advance notice for non-emergency medical transportation. New riders may need to call 7 business days ahead. For urgent appointments, call as soon as you can. Same-day transportation may not be available.
Medical transportation (NEMT) requires a physician’s prescription and is for members who cannot use regular transportation for physical or medical reasons. Non-medical transportation (NMT) is for general transportation to covered appointments and can be asked for through your doctor without a prescription.
Yes, many health plans offer multilingual support. Health Net provides nurse advice in English and Spanish, with support for deaf and hard of hearing members. Call your health plan for information about language services.
Yes, all health plans cover emergency ambulance transportation when medically necessary. This includes ground and air ambulance services for emergency medical situations. Always call 911 first in emergencies. Your health plan will cover medically necessary emergency transportation.
