Compliance

Nivano Physicians is dedicated to maintaining the highest of standards in patient and provider confidentiality, ethical business practices and governmental regulations. We are constantly and consistently updating our practices and standards to stay at the forefront of the medical industry.


The Nivano Physicians compliance team is led by the Chief Compliance and Privacy Officer, Linette Hughes. To reach them directly regarding any compliance related matters please see the lines of communication listed below. If you need to report a potential compliance issue, please fill out the attached form below and send it to compliance@nivanophysicians.com or submit a copy by clicking the button below.


Compliance and Ethics Reporting Form


Email: compliance@nivanophysicians.com

Phone: 916.407.2000, ext. 2509

Fax: 916.471.0332

Mail: Attn: Compliance PO Box 869140, Plano, TX 75086.


Click Here to Report a Compliance Issue

CMS Mandatory Training 


The Centers for Medicare and Medicaid Services (CMS) require that Medicare Advantage Organizations inform network providers and practitioners about the requirements to complete annual training.



Effective Jan. 1, 2021, for General Compliance and Fraud, Waste, and Abuse: First-Tier, Downstream, and Related Entities (FDR), as well as delegated entities, will be required to complete training via the Medicare Learning Network (MLN) website. The trainings must be completed by each individual, not one person representing the entire group. Providers, practitioners and administrators must complete the training within 90 days of contracting or becoming a delegated entity. However, one person from the organization may attest on behalf of the entire group as long as all individuals in the organization have completed all of the required trainings.


*Note: FDRs meeting the FWA training and certification requirements, through Parts A or B of the Medicare program or via accreditation as a supplier of DMEPOS, are exempt from the FWA training. General Compliance training remains a requirement.

Nivano Physicians is committed to working with you to fulfill these CMS requirements. If you need additional information, please feel free to contact Provider Services at 844.889.2273 Monday through Friday from 8 a.m. to 5 p.m.

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